Texas Bookman is a wholesale company. We do require proof of tax exemption and do not sell direct to consumers.
US Customers: a completed application, resale certificate, and Tax ID are required prior to shipping your order.
International Customers: a completed application is required prior to shipping your order.
We must have proof of your business status and documentation on file prior to fullfilling your order.
Minimum order is only $100.
Ordering via our website is convenient and available 24/7, but you can fax your order to (214) 678-6699 or call our offices at 1-800-566-2665. Our offices are open Monday - Friday, 8:45 - 4:15 PM, CST. You may also e-mail your order to us at firstname.lastname@example.org.
Mail in orders can be sent to:
Texas BookmanAttn: Sales Department2700 Lone Star DriveDallas, Texas 75212
First time customers will need to prepay their order. To expedite this process we are happy to accept credit cards. Your credit card information will need to be given to our Accounts Receivable Manager, Kathryn (Kat) Williams by telephone at 1-800-368-1804 or 214.360.0833 – ext. 1078. For your security, we do not accept credit card information via email, fax or text message.
All check payments should be sent to our Accounts Receivable department:
Attn: Kathryn Williams
5803 E Northwest Hwy
Dallas, TX 75231
Any questions regarding your account terms, payment or payment methods including wire transfer information should be directed to Kathryn at email@example.com or 800-368-1804 or 214.360.0833 – ext. 1078.
Within the US, we have very competitive rates with UPS, FedEx and a number of LTL companies. If you do not have a preferred shipping method, we will ship your order the cheapest way by surveying all of these companies for the best rate. Our preferred carrier is FedEx.
For shipments going overseas, we prefer that you have an established account with a freight forwarder. However we work with a few freight forwarders and would be happy to send you their information. Our preferred method of UK/Europe shipping is Magnum.
Problem With Your Order
All items are sold on a non-returnable basis, however sometimes items are damaged in shipping and we are here to make it right. Please call our customer service department at 800-566-2665 or email us at firstname.lastname@example.org to report the damage item(s). DO NOT RETURN ANY ITEM WITHOUT PRIOR APPROVAL FROM CUSTOMER SERVICE. Any items returned without authorization will not be issued credit and will remain on your account. Any claims for damaged or missing items must be made within 10 days of receipt of order.